SMS Messaging Terms & Conditions
REBATE AUTO GLASS TEXT MESSAGING TERMS OF USE:
By “Opting In” to or using a “Text Message Service” (as defined below) from Rebate Auto Glass, you accept these Terms & Conditions.
This agreement is between you and Rebate Auto Glass, located at 1947 N Lindsay Rd, Suite 107, Mesa, AZ 85213. References to “Rebate Auto Glass,” “we,” “our,” or “us” refer to Rebate Auto Glass.
DEFINITIONS
Opt-In refers to providing explicit consent to receive SMS/MMS messages from Rebate Auto Glass, including but not limited to submitting a phone number through a web form, checking an opt-in box, or providing consent during a service request.
Text Message Service refers to an Application-to-Person (A2P) messaging service used to send automated messages to a mobile phone number, including SMS and MMS.
CONSENTING TO TEXT MESSAGING
By opting in, you consent to receive automated text messages from Rebate Auto Glass related to:
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Service status updates
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Appointment reminders
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Transactional notifications
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Promotional and marketing communications
Consent to receive marketing messages is not a condition of purchase and may be withdrawn at any time.
OPT-IN METHODS
Users may opt in by:
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Submitting their phone number through our website forms
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Providing consent during a service request or estimate
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Checking an opt-in checkbox that clearly discloses SMS communications
All opt-in mechanisms clearly disclose the purpose of the messages and reference these Terms & Conditions and our Privacy Policy.
MESSAGE FREQUENCY
Message frequency may vary depending on service activity and marketing campaigns.
Users may receive up to several messages per month, including transactional and promotional messages.
COST AND CARRIER FEES
We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.
OPTING OUT
You may opt out of receiving text messages at any time by replying:
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT
Opt-out requests apply to all future messages sent from Rebate Auto Glass to that phone number.
You may receive a final confirmation message confirming your opt-out.
HELP AND SUPPORT
For assistance, reply HELP or contact us at:
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Email: rebateautoglass@gmail.com
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Phone: +1 (480) 923-9000
We respect your privacy. Information collected through our Text Message Service is used solely to deliver messages and provide customer support. We may share information with service providers, carriers, and vendors necessary to deliver messages.
Mobile opt-in data and consent information will not be shared with third parties or affiliates for marketing purposes.
We may disclose information if required by law, regulation, or governmental request, or to protect our legal rights.
ELECTRONIC CONSENT
By opting in, you consent to the use of electronic records to document your agreement. You may withdraw this consent at any time by opting out as described above.
CHANGES TO TERMS
Rebate Auto Glass reserves the right to modify these Terms & Conditions at any time. Updates will be effective upon posting.
SMS Privacy Policy
Rebate Auto Glass
This SMS Privacy Policy explains how Rebate Auto Glass collects, uses, and protects information obtained through our text messaging (SMS/MMS) services.
This policy applies solely to our SMS messaging program and supplements our general privacy practices.
INFORMATION WE COLLECT
When you opt in to receive SMS messages from Rebate Auto Glass, we may collect the following information:
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Mobile phone number
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Name (if provided)
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Service-related details (e.g., appointment status, service updates)
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Opt-in and opt-out records, including date, time, and method of consent
HOW WE COLLECT CONSENT (OPT-IN)
Customers may provide consent to receive SMS messages through the following methods:
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Signing a physical service invoice or work order, which includes a clear disclosure authorizing SMS communications
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Providing consent during the service contracting process
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Submitting their phone number through online forms that disclose SMS communications
Physical signatures collected on service invoices constitute valid written consent for SMS communications under applicable carrier and messaging regulations.
HOW WE USE YOUR INFORMATION
We use SMS-related information to:
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Send service status notifications and appointment updates
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Provide transactional and customer care communications
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Send promotional or marketing messages only to users who have explicitly opted in
Consent to receive marketing messages is not a condition of purchase.
DATA SHARING AND DISCLOSURE
We do not sell, rent, or share mobile opt-in data or consent information with third parties or affiliates for marketing or promotional purposes.
We may share information with:
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Messaging service providers (such as Twilio)
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Mobile carriers
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Vendors assisting with message delivery
Information may also be disclosed if required by law, regulation, or governmental request, or to protect our legal rights.
DATA RETENTION
We retain SMS opt-in and opt-out records, including signed invoices where applicable, for compliance, audit, and legal purposes.
OPTING OUT
You may opt out of receiving SMS messages at any time by replying:
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT
After opting out, you may receive a final confirmation message. No further messages will be sent unless you opt in again.
DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, disclosure, or misuse.
CHANGES TO THIS POLICY
Rebate Auto Glass reserves the right to update this SMS Privacy Policy at any time. Changes will become effective upon posting.
CONTACT INFORMATION
If you have questions about this SMS Privacy Policy or our messaging practices, please contact us at:
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Email: rebateautoglass@gmail.com
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Phone: +1 (480) 923-9000

